Terms of Use

1. About Us

Pulse Plumbing and Gas Pty Ltd is a licensed plumbing and gas fitting contractor operating across South-East Queensland.

• ABN: 62 652 712 699
• QBCC Licence: 15021727
• NSW Licence: 476430C
• Email: admin@pulseqld.com.au
• Phone: 0452 188 420

2. Acceptance of Terms

By accessing the Website, you represent that you are at least 18 years of age, or that you are accessing it with the consent of a parent or guardian. You agree to use the Website only for lawful purposes and in accordance with these Terms.

We reserve the right to amend these Terms at any time. Amendments take effect when published on the Website. Your continued use of the Website following publication of any amendment constitutes acceptance of the updated Terms.

3. Use of the Website

You agree not to:

• Use the Website for any unlawful purpose or in a manner that violates any applicable law or regulation
• Attempt to gain unauthorised access to any part of the Website or its underlying systems
• Transmit any malicious code, viruses, or other harmful material
• Reproduce, copy, sell or exploit any portion of the Website or its content without our express written permission
• Use any automated tool to scrape, index or extract data from the Website without our prior consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any conduct that interferes with or disrupts the Website or its servers

4. Enquiry Forms and Quote Requests

When you submit an enquiry or quote request through the Website, you authorise us to contact you using the details provided. Submitting a form does not create a contract for services, guarantee availability, or constitute an acceptance of any request. All services are subject to a separate agreement confirmed at the time of booking.

You agree to provide accurate, current and complete information when submitting forms. We are not liable for any failure to respond or errors in delivery caused by incorrect information you have provided.

5. Intellectual Property

All content on this Website — including text, graphics, logos, images, icons, service descriptions and code — is the property of Pulse Plumbing and Gas Pty Ltd or its licensors and is protected by Australian copyright law under the Copyright Act 1968 (Cth).

You may view, download and print pages from the Website for your personal, non-commercial use only. You must not modify, republish, transmit, distribute, display or otherwise exploit any material from the Website without our prior written consent.

Nothing in these Terms transfers any intellectual property rights to you.

6. Australian Consumer Law — Consumer Guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) ("ACL"). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the ACL or any other applicable law that cannot lawfully be excluded, restricted or modified.

To the extent permitted by law, where our liability cannot be excluded but can be limited, our liability for a failure to comply with a consumer guarantee in relation to services is limited to:

• Supplying the services again; or
• Payment of the cost of having the services supplied again.

7. Limitation of Liability — Website Use

The Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we exclude all warranties, conditions and representations (express or implied) relating to the Website and its content, including fitness for a particular purpose, accuracy, completeness or availability.

To the maximum extent permitted by applicable law (and subject to Section 6 above), we are not liable for any:

• Direct, indirect, incidental, special or consequential loss or damage
• Loss of revenue, profit, data or goodwill
• Loss arising from your reliance on information or content on the Website
• Interruption, delay or inability to access the Website
• Unauthorised access to or alteration of your data

These limitations do not apply to the extent that any loss or damage arises from our fraud, wilful misconduct or gross negligence, or to any liability that cannot be limited under Australian law.

8. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only. We do not control, endorse or accept responsibility for the content or privacy practices of any third-party site. You access third-party sites at your own risk and should review their terms and privacy policies independently.

9. Availability and Accuracy

We do not warrant that the Website will be available at all times, uninterrupted or error-free. We reserve the right to modify, suspend or discontinue the Website (or any part of it) at any time without notice.

While we take reasonable care to ensure information on the Website is accurate and up to date, it is provided for general information purposes only and should not be relied on as a substitute for professional advice specific to your circumstances.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection and use of your personal information as described in that policy.

11. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Pulse Plumbing and Gas Pty Ltd, its directors, employees and contractors from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any law or third-party right.

12. Termination

We may suspend or terminate your access to the Website at any time without notice if we believe you have breached these Terms or are using the Website in a manner that may cause harm to us or others.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Queensland, Australia, and the Commonwealth of Australia where applicable. You irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland and any courts competent to hear appeals from those courts.

14. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable under applicable law, that provision will be severed from the remaining Terms, which will continue in full force and effect.

15. Entire Agreement

These Terms (together with our Privacy Policy and Disclaimer) constitute the entire agreement between you and us in relation to your use of the Website and supersede all prior representations, discussions or agreements relating to such use.

16. Contact

Questions regarding these Terms should be directed to:

• Email: admin@pulseqld.com.au
• Phone: 0452 188 420
• Post: Pulse Plumbing and Gas Pty Ltd, South-East Queensland