Disclaimer

1. General Information Only

The content published on this Website is provided for general informational purposes only. It is not intended to constitute professional plumbing, gas fitting, engineering, legal, financial or other advice. You should not rely on any information on this Website as a substitute for independent professional advice suited to your specific circumstances.

All plumbing and gas fitting work in Queensland must be carried out by a licensed contractor in accordance with the Plumbing and Drainage Act 2018 (Qld), the Gas Supply Act 2003 (Qld) and applicable Australian Standards. Information on this Website about plumbing or gas systems is general in nature and does not constitute a recommendation to carry out any particular work without a licensed professional assessment.

2. No Warranty of Accuracy

While we make reasonable efforts to ensure that the information on this Website is accurate, current and complete at the time of publication, we make no warranty or representation — express or implied — that the information is accurate, complete, up to date or fit for any particular purpose.

Pricing, availability, service areas, response times and technical specifications described on this Website are indicative only and subject to change without notice. They do not constitute a binding offer or quotation. All work is subject to a formal assessment and separate service agreement.

3. Australian Consumer Law — Statutory Guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth)) ("ACL").

Nothing in this Disclaimer excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the ACL or any other applicable law that cannot lawfully be excluded, restricted or modified.

To the extent permitted by law, our liability to you for any loss or damage in connection with this Website (as opposed to our services) is excluded or, where it cannot be excluded, is limited to the maximum extent permitted by applicable law.

4. Limitation of Liability

To the maximum extent permitted by applicable Australian law (and without affecting any rights you have under the ACL), we are not liable for any loss or damage — including direct, indirect, incidental, consequential, special or punitive loss — arising from:

• Your reliance on any information or content published on this Website
• Any errors, omissions or inaccuracies in the Website content
• Interruptions or unavailability of the Website
• Any action you take (or fail to take) based on information from this Website
• Any DIY plumbing or gas work attempted based on general information on this Website

Important safety note: Do not attempt to carry out plumbing or gas fitting work yourself unless it is expressly permitted under Queensland law (for example, certain minor plumbing tasks for owner-occupiers). Unlicensed gas work is illegal in Queensland and can cause serious injury, death or property damage. If in doubt, always engage a licensed professional.

5. Third-Party Content and Links

This Website may include links to third-party websites, including supplier websites, regulatory bodies, and industry resources. These links are provided for convenience only and do not constitute our endorsement of any third-party content, products or services.

We have no control over, and accept no responsibility for, the accuracy, completeness or legality of any content on third-party websites. You access third-party sites at your own risk.

References to third-party products, brands or standards (such as Australian Standards, QBCC requirements or manufacturer specifications) are made for informational purposes only and do not imply any affiliation, sponsorship or endorsement.

6. Regulatory and Licensing Information

Licensing information displayed on this Website is current at the time of publication. Licence status can be independently verified through:

• QBCC Licence Search: qbcc.qld.gov.au/licencee-search
• NSW Fair Trading Licence Search: fairtrading.nsw.gov.au

7. Testimonials and Reviews

Any testimonials, reviews or case studies displayed on this Website represent individual experiences and are not a guarantee of similar outcomes for all clients. Results may vary depending on the nature of the job, site conditions and other factors.

In accordance with the ACL and the Competition and Consumer Act 2010 (Cth), we do not make misleading representations about our services. All testimonials reflect genuine customer feedback.

8. Emergency Situations

This Website and its content are not a substitute for emergency services. If you have a gas leak or a plumbing emergency that poses an immediate risk to life or property:

• For a gas emergency, call Jemena Gas Networks: 13 19 09 (24/7)
• For a life-threatening emergency, call 000
• For our after-hours plumbing response, call 0452 188 420

9. Changes to This Disclaimer

We may update this Disclaimer at any time. The current version is published at pulseqld.com.au/disclaimer with the date of last update. Continued use of the Website following any update constitutes your acceptance of the revised Disclaimer.

10. Contact

If you have questions about this Disclaimer or our Website content, please contact us:

• Email: admin@pulseqld.com.au
• Phone: 0452 188 420